Yes. Contact your auditor/tech support. They can reset your NextStep
button and allow you to finish and reclose the month.
- Contact your auditor/tech support either by phone or e-mail and let
them know a) the name of your church, b) the name of your conference,
and c) what corrections need to be made.
- Go to File / File Transfer / Send to Auditor. Jewel will immediately
send your database to your auditor/tech support.
- Wait for your support to complete the database correction. Wait for them to contact you - via phone or email - to let you know the database is ready to be received.
- Now go to File / File Transfer / Receive From Auditor. Clicking on
"Receive from Auditor" and confirming that you wish to overwrite your
database will replace your current database with the corrected database
from your auditor. Do NOT Receive from Auditor without being
instructed to do so, as this will cause loss of data.
For more information, see Send to Auditor Tips.
Return to
Making Corrections