This is exceedingly rare, but if a particularly large AdventistGiving donation is returned (at the donor's request, as insufficient funds, etc.) after already being sent on to the church, AdventistGiving may ask you to return the money to them. If this happens, follow these instructions:
- Record the returned offering as you usually record returned AdventistGiving offerings. If you import, it's taken care of automatically via the import process. If you enter manually, follow the instructions here.
- Write a check to AdventistGiving for the amount of the donation. Charge the entire check to Church Budget, regardless of which funds the donation actually went to. The memo should say something like: "Return of John Smith's donation from 8/17/26".
- Go to Start New Offering and enter a donation from Anonymous (or whatever you use) to Church Budget for the entire amount of the donation. When you get to the Make Deposit screen, edit the memo to say something like: "John Smith's 8/17/26 donation, returned to AG on ck#2784".
The offering reversal takes care of correcting the donor's receipt, as well as the checking balance and the local and conference fund balances. Then the check takes money out of the bank and your Church Budget, while the offering puts it right back in, so those two transactions cancel each other out. When you reconcile, the NSF Check Reversal entry, along with the check and deposit, should all get marked off.
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